FAQ
Frequently Asked Questions
About Our Montessori Toys and Policies
Welcome to the Peekaboo Play&Learn FAQ page! We’ve collected the most common questions from parents and caregivers who shop our Montessori toys and learning gifts. Whether you want to know about delivery times, returns, product safety, or the best toy for your toddler’s stage, you’ll find clear answers below.
Our mission is to make early learning joyful and stress-free. Every toy we sell is designed to inspire imagination, fine-motor growth, and hands-on discovery. If you’re new to Montessori play, browse our toy catalog for ideas or read our Shipping Policy and Return Policy for full details on orders and support.
- Shipping: Orders usually ship within 1–2 business days with standard or expedited options.
- Returns: We accept hassle-free returns within 14 days of delivery.
- Safety: All toys meet ASTM and CPSIA standards for child safety.
- Payments: Secure checkout with Shopify Payments, PayPal, and major cards.
- Contact: Still have questions? Email support@peekabooplaynlearn.com.
We continuously update this page with new answers as our product range grows. If you can’t find what you need, reach out—we love hearing from families who learn and play together!
What age group are your toys suitable for?
Most of our toys are designed for toddlers and young children, typically ranging from 12 months to 6 years old. Each product listing includes the recommended age range for safety and developmental fit.
Are your toys safe for children?
Yes! Safety is our top priority. All toys meet U.S. CPSC and ASTM standards, and are made with non-toxic, child-friendly materials. We always recommend adult supervision for younger children during play.
How long does shipping take?
Most orders are processed within 1–2 business days. Standard shipping typically takes 5–7 business days within the U.S. Expedited options are available at checkout.
Do you offer free shipping?
Yes! We offer free shipping on all U.S. orders. No minimum purchase is required.
What is your return policy?
You may return most new, unused items within 30 days of delivery for a full refund. Some items such as hygiene-related products may be non-returnable. Please check our Refund Policy for details.
Do you ship internationally?
Currently, we only ship within the United States. We are working on expanding our shipping options soon!
How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking link. You can also log into your account on our website to view your order status at any time.
Do you offer discounts or promotions?
Yes! We frequently run seasonal sales and special promotions. Be sure to sign up for our newsletter and follow us on social media to stay updated on the latest offers.
How do I contact customer support?
You can reach us anytime at support@peekabooplaynlearn.com. Our support team typically replies within 24 hours.